Reviews - BARK ABOUT US

There's nothing more rewarding than having our customers BARK ABOUT US. We've heard your feedback and want to highlight some of the wonderful reviews that help to demostrate our mission of ensuring you and your pet ENJOY THE EXPERIENCE. If you've had a wonderful experience at Dirty Dogs, please click on any of the websites listed below and share your stories with us!

Yelp
Took my dog for the first time here today, and it's definitely not the last. The staff was so kind, and helpful. My dog loved the place and his bath. Ashley the manager took the time to talk to me and showed me how everything worked. The other person who was there was really nice too he interacted with my dog, and was really enthusiastic. I didn't get his name though. I would recommend this place to whoever has a dog. Trust me it's worth going and saves you the time to clean your bathtub after you've washed your dog. It'll be a nice ride for your dog and it'll be fun for you too.
08/25/2014 - See B.
Yelp
Dirty dogs is amazing. Took my dog here for a wash and nail clip and everyone was so nice and friendly. The baths are huge and they give you shampoo, conditioner, dog cologne, ear cleaner, brushes and everything else you'd need- even a blow dryer.

They have lots of great products- from toys, food, and bones. This is definitely a great place to bring your dog- my dog is always happy when she leaves :)
08/04/2014 - Jessica J.
Yelp
I brought my dog here to get his anal gland expressed ($15). The gentleman that worked on my dog was friendly, fast, and professional. You can really tell he loved working with dogs. Even when my dog got mad and tried to bite the worker, he was calm and was able to work under pressure. I would definitely bring my dog again, especially with the 20% off coupon you get in your email if you sign up for some newsletter thing (i believe this works with the dog's anal gland expression service).

For those that are wondering, this is a DIY dog wash place. Sort of like a DIY car wash, but for dogs. They provide the tub, water, shampoo, conditioner, towels, and hair dryers. The prices are $10 for Tuesdays and $15 all other days.

I haven't washed my dog here yet but I will probably bring him the next time he is dirty since it is much more convenient than washing him at our house. Plus, no need to clean up the tub after washing him!
07/27/2014 - Jason O.
Yelp
We have been back many more times since the last review. We are here about every other week now. Honestly, the tubs are at the right height so we don't get back aches from bending over the tub washing our dogs. Service is friendly and lots of treats to go around for the dogs. I still don't care for the pricing but it's seriously better than getting back pain on my days off.

We will probably be utilizing the grooming service more now as well. Last time they did a great job on my rescue dog.
07/19/2014 - Diana C.
Yelp
What a great place! The do it yourself dog wash takes the hassle out of bathing your pooch. We took our little Toro to the dog park right there, bathing a tired dog is much easier than an energized one! They give you a whole caddy of supplies with everything you need to get the job done right. Everyone was so friendly and genuinely seemed to love dogs. Well worth the $15!
07/05/2014 - Jodi A.
Yelp
When we moved into the area a few years ago, we were worried about where to get our dog food. Thankfully we found Dirty Dogs. They helped us with finding new dog food since they (and no one else in the area) carried the food we use to get. Pete dog is still happy with his food and so are we. All the staff members are super helpful and friendly. This is our "go to" pet supply and we appreciate Dirty Dogs!
06/21/2014 - Crystal B.
Facebook
I wanted to thank you again for your and Dirty Dog's support of Aussie Rescue SD.

At the adoption event, two dogs were adopted, one found a new foster home and four had home checks/trials planned. We also met several new potential fosters and future adopters.

Even more special, is your staff helped us clean up a dog freshly rescued from a North county shelter. He was in bad shape with mats in his fur and just very dirty and scared. The Dirty Dogs staff helped shave him and supported us cleaning him up with a very long bath. William Wallace "Wally" is now doing well and being fostered.

We are still looking for homes for several of the dogs including two of the lab-Shepard mixes (Danica and Biffle) so if you have any customers asking, please direct them to the Aussie Rescue Facebook site.

Thank you again for your support. Please pass on our thanks to the Dirty Dogs family as well. It makes a difference in the lives of so many.
05/20/2014 - Amy C.
StoreVantage
Took my 8 year old Maltese poodle Benji to get groomed here for the first time a few days ago and I was stunned with the result. It was by far the best grooming job I have ever seen done on him, and he's not easy to groom. Melissa did an incredible job and the staff is fantastic. I don't really "yelp" or review anything but this place is just top notch.
05/12/2014 - David E.
Yelp
Love the self dog wash stations, but for an additional price, they will wash, blow dry, nail trim, brush and clean your dogs's teeth!.....hmmmm, they should expand their concept and do kids and husbands too! We have a scruffy labradoodle puppy and she was very well taken care of, they have a big viewing window so you can watch your dog being washed and such. She came out clean and brushed out! The store also carries natural dog and cat foods and a great variety of toys, snacks and treats. The staff is friendly and knowledgeable about their products.
05/01/2014 - Rhondi S.
Yelp
I've been to a few groomers in the area and in my opinion, nothing compares in terms of service, knowledge and consistency. The staff seems to genuinely care about the pets and they give great haircuts! I normally schedule an appointment but recently tried the "do-it-yourself" for the first time. Alias gave me an impromptu workshop on how to properly bathe a dog (I was doing it all wrong!). I love this place - great staff, great facility and great location.
03/10/2014 - Mary C.
Yelp
Love it here!! I love the fact you can wash your own dog, use all of their stuff (shampoo/conditioner/­towels/water/blow dryer/brushes) and just walk away from the mess/smell for such a reasonable price. I will neverrrr wash my dog at home as long as Dirty Dogs is around. I've told so many people about this dog washing concept - what can I say, I'm in love! They also cut my dogs nails, and did the best job anyone has ever done before. Not to mentioned, my dog is a chow-chow, and she doesn't usually like people she doesn't know, and they were able to take her back without any issues. Bailey loved it here!!! Thank you Dirty Dogs!!
03/01/2014 - Mandi C.
Yelp
Thank you for always remembering my puppy Piper's name and treating her like your own. Piper was a thrown away Blue Heeler puppy who always gets the lovey treatment from the wonderful staff at Dirty Dogs. My old man Boulder, the Labrador, loves the treats you give him when we pass by your shop.

I recommend Dirty Dogs to everyone because your retail prices are fair and your service is .
02/04/2014 - Rebecca K.
Yelp
I love bringing Kobe to Dirty Dogs for the self-scrub. They have everything you need: clean tubs, warm water, aprons for the humans, different kinds of shampoo and conditioner, big blow dryers, towels, combs and brushes. It's fun for me and my dog because we get to spend quality time together each week when we take him for his bath. I believe that Kobe enjoys going to Dirty Dogs and I love that he "shakes" all the water off when we tell him to =). The employees here are always very friendly and gets us set up quickly. They have 5 tubs in the back of their store where you can do the you-do-it-self-scrubs, we've never had to wait for a tub. It seems pretty popular though, there are always other people washing their dogs here at Dirty Dogs. If you don't have the time, you can always choose to let their professional dog groomers do the job, and they have a room where you can watch them wash your dog and cut their hair. Dirty dogs is perfect for big dogs and little dogs because they have a collar-lead that keeps them in the tub (Kobe doesn't need it because he knows to stay in there until he's done). Kobe is a large dog, so we use the ramp that they have to lead him up and into the tub, it's very useful. On another occasion when we couldn't use the ramp, an employee helped us to pick up Kobe and put him into the tub (he's about 75 lbs!) All of this goodness is just $15 for the you-do-it self wash, a really great deal!

On top of the self-wash, the store manager is super friendly and knowledgeable. He has given us good tips on dog food (did you know that you are supposed to switch flavors or switch dog foods every 3 months? that way your dog doesn't get bored of the same flavor and doesn't develop allergies to certain foods). Anyway, they have a lot of great snacks, treats, and toys that can't be found at Petsmart or other pet stores. The quality here is really nice.

Sometimes, they host events too that are a lot of fun. One time, they had a fruit wine company come to show of their wines, very tasty. Another time, in partnership with the honest kitchen and John Knows Dogs dog training, they had a competition for which dog could sit and stay the longest -- Kobe won!

We love Dirty Dogs!
01/26/2014 - Sonya K.
Yelp
We took our puppy here to get his nails done and we were overwhelmed by the great service and the quality of the results. Our puppy had a traumatic experience at another groomers and the folks at dirty dogs were careful to make this experience a pleasant one. They expressed genuine concern for his well-being and went above and beyond. We will continue to come back for all his grooming needs (and to buy his dog food that is oh so hard to find).
01/22/2014 - Taylor
Yelp
I'm a HUGE fan of this place. I like that from the moment I walk in im greeted with friendly customer service which makes it more comfortable for me to drop off the love of my life jack Russell there. the store is really clean and inviting and the staff is really knowledgeable about products. I will continue to be a dirty dogs client and recommend this place to every animal lover.
01/03/2014 - Lauren N.
StoreVantage
When I relocated recently from Seattle, I was hoping to find a pet's supply store that would be similar to the experience I was used to in WA. I made the right choice with Dirty Dogs! You guys are great, and thank you for spoiling Miss Cody when we visit. :-)
01/02/2014 - Cimity M.
Yelp
We love taking our pup here!

All the staff members are really helpful and friendly---especially with our crazy girl!

She's had the full baths, the treats, and we've done the do-it-yourself bath. The DIY bath is really nice. Plenty of space, nice big clean tubs, good shampoos. Even though our dog hates it, it's a great place to get a doggy bath! The baths are affordable.

Our pup always comes out fluffy and clean!

We even came in once for an emergency anal gland expression and the guy did it for free since we are a frequent customer...
12/27/2013 - Dani B.
StoreVantage
Thanks so much! Molly is so nice and clean, with lovely SHORT toenails! I'm always amazed at how well she behaves for all of you!
12/26/2013 - Sharon S.
Yelp
We love Dirty Dogs! Alexis does an amazing job grooming my 70lbs labradoodle. We went to a few other places before finding Dirty Dogs and Alexis - and we'll never go anywhere else. Their facility is nice, friendly, always on time and my dog always looks exactly like what I want! And the fact that it is cage free is great - when Wrigley is done he gets to hang out in the room w/ all of the other dogs and groomers - not get banished into a cage in the corner. I've used their do-it-yourself baths before, too and they make it really easy to groom big dogs. They also have a great selection of products - and price match! Thank you for always being so great! I would highly recommend Dirty Dogs!
11/16/2013 - Julie F.
StoreVantage
Everyone at Dirty Dog obviously loves dogs and their job. You walk in and all you see are welcoming smiles. I just really appreciate the way they take care of Harry and me.
11/16/2013 - Ali L.
StoreVantage
Great service as usual. I got an appointment right away when I called. I had a minor emergency that made me late picking up Thor and they were great about it. Thanks.
11/15/2013 - Michelle F.
StoreVantage
Jasmine never use to like baths but since she has been going to Alexis she has become extremely comfortable and actually enjoys it!! She smells terrific and her long hair is tangle free!!! The added bow is a nice colorful touch at the end !!! Thanks Dirty Dogs and thank you Alexis!!!
10/05/2013 - Denise C.
StoreVantage
Thank you very much. AND, thank Melissa for me please. I took the dogs to the vet and Stella does have a bacterial skin infection. It should be cleared up in two weeks. Thank you so much for the alert!!!
09/30/2013 - Valerie T.
StoreVantage
Kristen M was the most professional, understanding groomer I have ever met!! My experience with Dirty Dogs was wonderful and I cannot thank Kristen enough for the transformation she gave my little Chloe. Chloe is a 3lb yorkie who is terrified of grooming & has high anxiety. Kristen was so thorough and I cannot begin to explain how many compliments I have received on Chloe since my visit. Thank you Kristen & Dirty Dogs for the diligent, safe care you provided my little pup.
09/28/2013 - Reanna P.
Yelp
I love this place so much I made a Yelp account just to tell everyone how amazing they are! I took my daughter's spunky Bichon here for grooming on August 17th, and I tell you, I will never go anywhere else. You see, my little guy is a bit of a handful and to make things worse I like to leave his hair long, so the grooming can be quite a hard task! After having a terrible experience at a grooming place nearby, I needed to find somewhere new! One of my friends recommended Dirty Dogs, so I gave them a try...

When I called to make an appointment, a wonderful staff member made me my appointment. After I expressed my concerns about my little guy she assured me that the groomer is great.

Still apprehensive, I showed up to my appointment and I was greeted within seconds. Upon learning that I had a grooming appointment the young gentlemen ran to the back to grab the groomer! Having experienced grumpy and unhappy groomers in the past, I was surprised to see a peppy young girl come waltzing out of the back room. Her name is Staci and she introduced herself to me and my little baby. After I explained my concerns to her, she made sure to go over the haircut in great detail and asked me if I had any additional questions.

Two and a half hours later Staci called and informed me that my little boy would be ready to go in 15 minutes (what a wonderful courtesy!)

When I arrived Staci brought my handsome man out to me groomed to perfection! She took my instructions and translated them eloquently, I just cannot describe how amazing he looked! When I thanked her and expressed my gratitude she bashfully accepted my praise and gave me her card so that I could make sure my appointment was with her next time. How great!!

To make my experience even better, my baby is usually nervous and shy when he gets home. Sometimes he will avoid me for the remainder of the day. I don't know if it was Staci's caring nature, or the kennel free atmosphere (or both), but he was a bundle of energy!

I recommend this shop to EVERYONE! And I definitely recommend Staci! She is just amazing! Definitely give them a try!!
09/03/2013 - K. S.
Yelp
Dirty Dogs is my local dog and cat store where I buy everything for my 6 pets! Everyone is very helpful there and they always have the food that my pets like, if they do not have the food in stock I am looking for they will order it for me. Also the people who work there are very helpful in guiding me in buying the healthiest food for my pets.
My dogs go to DIrty Dogs for a pedicure every 2 weeks so their nails do not get too long. The groomers there are so gentle with my dogs and make it a smooth experience. One of my dogs never likes to get his nails trimmed but at dirty dogs I never have to worry about him nipping because he trusts them.
09/03/2013 - Sheldon C.
StoreVantage
Totally impressed with the young kids/ adults working at the register!! Super professional, attentive, helpful and knowledgeable. I'm in the small business retail environment and understand the difference great employees make! I will definitely come back.
08/19/2013 - Michelle L.
StoreVantage
You made room for Lucas (I failed to make an app.), said it would be about 2 hours - and it was!!
Lucas really likes you all!
Woof!! (Thank you)
06/12/2013 - Faye P.
Facebook
Rosie and Roxie got skunked today. My goldens first incident. And thanks to Dirty Dogs we are having a smell free night.. I had gone to a dog bath place earlier in the day, immediately following the skunking and their special soap did not do the trick. But when I got home, I called DD, and they knew the formula - and was so helpful to encourage me to come in, I made it before 6p - the last bath window till closing. Satchel was there to help offer advice, and offered their formula of vinegar since I did not have the right amount of peroxide. Did my magic with baking soda, vinegar, and soap. Miracle difference. Thanks Satchel and DD Cardiff.
06/02/2013 - Molly H.
StoreVantage
Bella's dry, flaky skin is now without a trace of flaking! She smells wonderful and says she had a great time!
05/23/2013 - Charolette L.
StoreVantage
FABULOUS, FABULOUS AND MORE FABULOUS! Sandy is the best groomer and with such a positive attitude and smile! Thank YOU Sandy and Dirty Dogs for being around the corner from us.
05/15/2013 - Cheri F.
StoreVantage
Elizabeth was very sweet with Bella. Bella didn't know her, but I'm sure she will learn to love her like she does Alexis. I like the friendly atmosphere there and everyone seem to love animals as we do.
05/08/2013 - Geneile C.
StoreVantage
Can't say enough good things about the management (Jared) and the awesome job Liz does with my dogs! Keep up the great work!
05/03/2013 - Denise B.
StoreVantage
The crew at Dirty Dogs is the absolute best! If there were more than 5 stars, that's what I would choose.

Stopped by last Saturday with no appointment, to try to get our pup a haircut. It was packed. But luckily there was a last minute cancellation, so they were able to fit us in immediately.

Kristen M., the stylist, was fantastic.She did an amazing job! It was exactly what we asked for...only better. Even down to the smallest detail. Plus our little guy, Beckham, is a 9 month old Terrier/Chihuahua mix, and still pretty timid and a rather shy. He was having a tough time in that crowded environment. But she was so great and super aware of his anxiety and went out of her way to make him feel safe. I still can't believe how she got him to sit still long enough to do such a good job on his trim! We couldn't be happier.

The crew here really cares about pets, you can tell when you talk to them. And they are really good at what they do. Whether that's recommending a new food, which was cheaper than what we were currently giving (Wellness CORE), but just as healthy. Or taking extra special care when grooming. Or just being friendly and respectful while we shop.

We won't go anywhere else, or see anyone other than Kristen.

Thanks again DD staff!
04/30/2013 - Jason, Christina and Beckham
Yelp
****Dirty Dogs - Torrey Hills*****

Absolutely love taking my dog here!!! Especially after a sandy day at dog beach :)

Inside is very nice & everyone on staff seems to love & genuinely care about dogs, which you don't always find everywhere else...

Definitely a 5 star for the inside & all the tools they provide you. Everyone is very helpful. They have all the products you could every want to use on your pup... Including all types of different "Furminator" brand brushes (which if you haven't already used - there's nothing better!)

My absolute favorite --- The blueberry spray to spray on after you have dried your dog.... smells AMAZING! They also have doggie treats by the wash station for your pup :)

So glad I found this place. Washing her in a bathtub compared to a do it yourself dog washing place is a nightmare now!

OH! & If you want to let your dog run around before hand - they have a great dog park located directly behind it!

Would definitely recommend this place to a friend!
04/23/2013 - Ashley Lauren P.
StoreVantage
Max is a very dramatic and stubborn dog who does not like his hair brushed or his feet worked on. Your team always knows how to handle him and his cut his always great! Thank you so much!
04/23/2013 - Heidi A.
Yelp
Let me begin with Ziba is fantastic! We have an Airedale Terrier and his proper grooming is very important to us. We have had him over his 5 years to many different locations for grooming. Our first time at Dirty Dog, we had a very nice gal who didn't do such a great and when we called the next time we spoke with Ziba. She explained to us her background and understanding of grooming Airedales. We gave them a second try and we couldn't have been more pleased with how Ziba groomed him. He looked fantastic!!! We will continue with Ziba and follow her anywhere she goes!! Additionally, we have washed our pup there after the beach in their self-grooming area. They are always helpful and the facility is just great. I have nothing but absolute praise for Ziba, the staff and facility of Dirty Dog!
03/20/2013 - Stephanie Z.
StoreVantage
BEST BATH AND HAIRCUT EVER! SHANE IS GREAT. HE UNDERSTOOD WHAT I WANTED AND EXCEEDED MY EXPECTATIONS!
03/18/2013 - Mary S.
Facebook
Sandy K. groomed Teddy, my senior Shepherd/Malamute last Thursday at Cardiff. She did an amazing job, and this past Sunday he won 3rd place as the Most Handsome Male at the annual Ugly Dog Contest held in Valley Center. Thanks Sandy!
03/12/2013 - Larry A.
Yelp
I will try and keep this short and sweet, however i feel like i could go on for days about how amazing dirty dogs is. I have taken my 10 lb shih-tzu maltese mix to probably 6 or 7 different groomers in the last 15 months and not one of them could get it right. In fact, after her last haircut i actually cried she looked so terrible. We just moved to del mar and her last chop jib had finally grown out so i decided to give dirty dogs a call. Jared the manager spent at least 10 minutes listening to my horror stories, validating my frustrations, and guaranteeing i would not encounter any of these there. He set me up with alexis for a few days later. Jared was so patient and helpful with me on the phone and didnt try and rush me off as the conversation began to go long nor laugh or mock my neurosis. So 5 stars to you jared

Skip to today when i brought Charlee in for her appt (which btw got a handy text reminder the day before) and jared warmly greeted me, remembered me from our concersation and escorted me back to alexis who was actually free and ready for charlee. She immediately scooped charlee up in her arms to establish a bond and to comfort her as she was a little scared. Alexis had a genuinely warm smile as she intently listened to my requests of what to and not to do all the while making charlee more and more calm until by the end of my extensive 10 minute conversation charlee was melting in her arms. I felt 100% comfortable leaving her in alexis' capable hands.

2 hours later (which is exactly what they had quoted) i was given a 10 minute courtesy call that charlee was almost ready. I rushed back there and when my little baby came out front i could feel the tears coming on... This time of happiness and joy. Alexis did the most wonderful job on Charlee and she looks exactly how i envisioned. All of my requests were followed and i could not be more pleased. Sure $60 may seem like a lot to pay for a little dog to get groomed but the quality was worth way more than that especially since my dog was still her happy playful self afterwards!!

Thank you jared for listening to me and setting me up with the best groomer i could possibly ask for. Thank you alexis for being so amazing to my little baby and giving her exactly the service and hair cut asked for. I am now a forever client and will never go anywhere else!!!
03/06/2013 - Allie S.
StoreVantage
Fabulous haircut on both Cooper and Murphy by Ziba! Murphy's mom is now a convert! Thank you for all of your hard work to make such an awesome place for dogs & pet owners to come!
03/03/2013 - Terry C.
Yelp
Great vibe in this spot, and so conveniently located! Right near the beach, you can pop in and do a self wash or schedule with their groomers. I have not had a dog groomed there so cannot comment on the groomers.

there's a good selection of food there at very competitive prices. i get my dog's food there, the prices are great and the staff is friendly and not overbearing.

definitely pop in, and if you have a dog that needs a wash definitely head there. their tubs are awesome and easy in/out.
02/28/2013 - Amy V.
Facebook
Kaia Park's b-day, 5 years old! We got her at 9 months on the left and on the right now 5 years old. Extra Specical thanks to Dirty Dogs, Ultra Oil for Pets, and The Helix Pet Hospital for Keeping Kaia Stoked and in good health! Kaia Park is also the Bitache Racing Team mascott & is also very Pawpular in her favorite place to run free Baja Mexico..
02/27/2013 - Justin P.
Facebook
Hey Dirty Dog Folks,
Our beloved Makai passed away about 1 month ago.
The day he died, I took him to dog beach to try and get him to swim but he wouldn't and couldn't get out of the car. I took him to Dirty Dogs on the way home. Some of your people allowed me to wash him for free as he couldn't stop messing on himself and had it all over his coat.

I wanted to thank all of you for the wonderful times we had at Dirty Dog over the years, making him clean and shine as the Champion he was. Here is a photo of him years ago after a great dog wash at Dirty Dogs.

Thanks again. It won't be long until we have another golden in our family.
02/13/2013 - Kevin D.
Yelp
I'm a big fan of Dirty Dogs! I have used their grooming and self-serve bath service. The self-serve bath service includes: raised tub; warm water; ~3 shampoo options including one that is tear-free; leave in conditioner or rinse out conditioner; ear cleaner and cotton balls; dog cologne or perfume; unlimited towels; brushes to use during and after the bath; blow dryer; a huge cookie jar of free treats to give to your dog before, during or after his bath. They carry all of the bath supplies in their store, but don't force you to buy them as part of your dog's bath. The staff at Dirty Dogs are extremely upbeat and energetic- and client (dog and human) focused. The owners seem to be around quite a bit making sure everyone is happy. By comparison, I have tried the self-serve pet bath at Pet Haus in Encinitas and Escondido. Dirty Dogs is ***far*** superior. (Visit Yelp to read complete review.)
01/24/2013 - W.C.